Frequently Asked Questions

bouncy.png

Friendly Reminder SOCKS are required to play!

Have Other Questions? Contact Us »

 

What do i need to do to have a party at the bounce house?

In order to have a Birthday party you need to reserve party and put a deposit down on the party. You can view the party options we have online and/or call us and we can go over the different options with you. If you prefer to come in and book a party in person we are happy to help. Once you have chosen the package and the number of guest attending your ready to book your party. 

Can I make changes to a party after its Reserved?

In order to make sure everything is ready for you party we require a 72 hour notice for all changes to the party package this includes adding on pizzas and up grading the number of children in your party package.  

How much is a deposit for a party or event?

Deposits are 50% of the party or event. Due at the time of booking and are non refundable. 

What if we need to Reschedule the party?

We will  work with you on rescheduling your party once as long as we are given a 72 hour notice. 

Is out side food and drinks allowed?

You are allowed to bring in a cake or cup cakes for both parties and walk in play. But we don't allow another food and no drinks in the Bounce House.

What kinds of food and drinks do we sell?

Pizza, Hot Dogs, Soft Pretzels, Nachos, Fruit Snacks Candy, Chips, Cookies, Many Many different Ice Creams ( Dip N Dots, Scoop Ice Cream, many Novelty Ice Creams as well. We have Pepsi products, Slush Puppy, Juices, water.  We can make fruit and vegatable trays for parties but a 72 hour notice must be given.

Can I bring my own Decorations for the party?

Yes, You may bring in you own decorations to the party we just require them to be brought in 72 hours in advance. Depending on the amount of decorations you bring in there may be an additional set up fee and cleaning fee.

Do you have to reserve a party to come any play?

No, we are open to the public 7 days a week unless other wise noted. Anytime we have a private event or are closed for any reason we will post it on Facebook Twitter, Instagram.

Are adults allowed on the inflatables?

Adults are only allowed to assist small children who need assistance. The inflatables are for children ages 14 and under. Each inflatable as a rules posted on them please follow them accordingly.

Does everyone have to fill out a smart waiver?

Yes, everyone has to fill out a smart waiver on line. This can be done from the link on our website, Facebook, Twitter, Instagram or at our facility. But we recommend filling them out before you come. Currently we have a paper waiver but as soon as our system is update we will no long have paper waiver.  

What do I need to do to schedule a Field Trip/group event/ lock-in?

In order to schedule field trip, group events,  lock-ins send us a message on our contact us page or call us at 859-624-2666 and we will be happy to help.

Questions about renting inflatables?

All questions about renting inflatables can be answered on the renting inflatable page that's coming soon. You can email us from our contact page or call us at 859-624-2666.

What is mining at the BOunce House?

We have a mining area where everyone is able to mine for Gem Stones, Fossils, Sea Shells, and Arrow Heads.

What are tokens and tickets for?

Tokens are for the many arcade games we have. They can be purchase alone or with different packages. The tickets are to redeme prizes in the prize redemption.

Do you offer Discounts?

Yes, we offer 10% off to Military, Police, EMS, Fire Fighters with a valid ID. 

Do you sell Gift Certificates and Passes?

Yes, We sell both Gift Certificates and Passes ask us how to get yours today.